Modern cloud-based IT systems, with an agile, mobile workforce and an always-online presence must be monitored and managed to ensure your company stays productive, online and competitive. IT-savvy management should consider the benefits of outsourcing some, or all, IT services, leaving you free to focus on growing your business. This
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Our online working life means we can all work from anywhere, at any time, on a variety of devices. We can read and reply to urgent emails on our ‘ phones while travelling on the train to work. Catch up with video training on our tablet while we are drying
What Can Go Wrong If Your Business Doesn’t Have Cyber Security? READ MORE...
Running a successful business is what you do. You’re good at it and you’re confident your competitive, profitable small business has growth potential. While you are busy running your business it would be easy to ignore the importance of your IT systems. Small business IT systems Your IT systems and
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There are news stories almost weekly about IT systems being hacked or attacked or theft of personal data and passwords. IT security is a hot topic but there are still organisations with non-secure IT systems. This article will take a closer look at the benefits of secure IT systems and
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Are you thinking of outsourcing part, or all, of your IT department? Let us examine some of the benefits and disadvantages of insourcing vs outsourcing your IT services. Insourcing/Outsourcing? Insourcing simply means employing your own resources. Outsourcing is contracting outside of your own company. IT services cover a range of
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Business owners and managers are familiar with IT and the various risks and threats to their business if they lose a key server. Or if workstations used by their end-users aren’t well maintained, with the latest security patches. It is equally important to consider your network and the consequences to
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What is a Managed Service? A Managed Service means you’d employ an external team to manage an IT service for you. They would provide support for some, or all, of your IT systems and infrastructure. This happens when a business introduces a new, or enhanced, IT system. It may be
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So, you realise your business needs professional IT services. You may be thinking of moving to the cloud for the mobility and collaborative benefits. Maybe your system needs a fix or boost to enhance performance. Or you may need to increase your storage capacity. If you are considering outsourcing your
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Having a framework around how your IT service is managed can be highly beneficial to your business. Keeping aligned to toolsets supported by ITLL (a framework of detailed practices for ITSM), such as ServiceNow Service Management Suite, BMC Remedy and Invanti Service Manager. Providing a useful service to end users
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When you hear the term “legacy” used in the media, it’s usually used to compliment someone who is a trailblazer or pioneer. However, in the IT world it is nearly always used to describe a problem system, typified by high costs to substitute, upgrade or integrate with, and seemingly impossible
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