How can AI drive business performance?

Artificial intelligence (AI) is a reality that is reshaping the way businesses operate and innovate. AI can help businesses improve their productivity, efficiency, customer satisfaction, and competitive edge. In this article, we will explore five benefits of AI for business, and how Starboard IT can help you leverage the power of AI with Microsoft 365 and Copilot.

1. Automate repetitive tasks

AI can automate repetitive and mundane tasks, freeing up your time and resources for more creative and strategic work. With Microsoft 365, you can use AI-powered tools like Outlook, Teams, Power Automate, and Power BI to simplify your daily tasks and enhance your collaboration. Copilot, a new AI assistant for developers, can help you write code faster and smarter, by suggesting relevant code snippets and best practices.

2. Enhance Customer Experience 
AI can enhance your customer experience, by providing personalised, timely, and relevant interactions. AI can help you understand your customers’ needs, preferences, and behaviour, and offer them tailored solutions and recommendations. With Microsoft 365, you can use AI-powered tools like Dynamics 365, Azure Bot Service, and Cognitive Services to create engaging and intelligent customer experiences. Copilot can help you build chatbots and conversational agents with natural language and speech capabilities.

3. Boost innovation and creativity

AI can boost your innovation and creativity, by enabling you to generate new ideas, insights, and solutions. AI can help you discover new patterns, trends, and opportunities, and explore different scenarios and outcomes. With Microsoft 365, you can use AI-powered tools like Word, PowerPoint, Excel, and OneNote to create and share content, design and present slides, analyse and visualise data, and take notes. Copilot can help you write and edit content, design and format slides, create and apply formulas, and insert and organise notes.

4. Improve decision making and problem solving

AI can improve your decision making and problem solving, by providing you with data-driven and evidence-based insights and recommendations. AI can help you collect, process, and analyse large and complex data sets, and extract meaningful and actionable information. With Microsoft 365, you can use AI-powered tools like SharePoint, OneDrive, Planner, and To Do to store and access data, manage and track projects, and organise and prioritise tasks. Copilot can help you access and query data, create and update dashboards, manage and assign tasks, and set and follow reminders.

5. Increase security and compliance

AI can increase your security and compliance, by protecting you from cyber threats and ensuring you follow the best practices and standards. AI can help you detect and prevent attacks, encrypt and backup your data, and audit and regulate your activities. With Microsoft 365, you can use AI-powered tools like Windows Defender, Azure Security Centre, and Compliance Manager to safeguard and manage your security and compliance. Copilot can help you secure and encrypt your code, scan and fix vulnerabilities, and audit and document your code.

AI can transform your business in many ways, by automating tasks, enhancing customer experience, boosting innovation and creativity, improving decision making and problem solving, and increasing security and compliance. 

To harness the full potential of AI, you need a trusted and experienced partner like Starboard IT, who can help you implement and integrate Microsoft 365 and Copilot into your business.

Contact the Starboard IT team to schedule an AI Readiness Assessment and find out how we can help you take your business to the next level with AI.
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